Returns & Exchanges
At Michael Todd Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your results, we offer a 30-day money-back guarantee on all skincare devices and formulations.
Return Process
- 1.Initiate Your Request
Visit our online returns portal or contact our customer support team within 30 days of your delivery date to start the process.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all attachments, charging cables, and accessories are included to qualify for a full refund.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your return package, then drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.